Return & Refund Policy

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At The Urban Chew, we want you to be fully satisfied with your purchase. Given the perishable nature of most of our products, all edible items are final sale and nonrefundable.

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• Items are returned within 30 days of purchase

• Return is accompanied with an original receipt

• Item is in original packaging & has tags attached

 

Our Customer Service Team is available to assist with any questions or concerns you may have about the quality of your treats. They are available by email (theurbanchewshop@gmail.com). All inquiries must be made within 24 hours of receiving your order.

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We appreciate your loyalty. Thank you for your continued support!