DYLAN'S CANDY BAR SHIPS YEAR-ROUND VIA USPS, WITH SEVERAL OPTIONS: 

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All orders have a standard processing time of at least 1-2 business days. This includes orders that are shipped USPS 2nd Day and Next Day Air.

 

WARM WEATHER SHIPPING 

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During the summer shipping season (May-Sept.), orders are only shipped Monday-Thursday, excluding holidays. Although we take great care in packing our candy for warm weather, we do not ship on Fridays to avoid the possibility of melting over the weekend. Kindly note that orders are only shipped on Thursdays if they consist of 1-day USPS transit points or are USPS Next Day Air shipments. Transit days are Monday-Friday and exclude weekends & holidays. 
 

If you have received melted product, please let us know! Take a picture and contact customer service within 24 hours of USPS delivering the package. Customer service can be reached at theurbanchewshop@gmail.com. 

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SEVERE WEATHER DELAYS

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While we do our best to ensure timely delivery of all shipments, The Urban Chew is not responsible for delivery delays, damages, or non-delivery caused by adverse or unpredictable weather conditions or natural disasters.

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P.O. BOXES

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Due to the perishable nature of our sweet treats, we are unable to deliver to P.O. boxes. If a P.O. Box is provided at checkout, your order will be put on hold while one of our customer service representatives reaches out to you for a physical street address.